Delivery

We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time.

Most orders will be dispatched within 3 working days subject to credit clearance, address verification and availability of items. We will contact you if there is a delay or items are out of stock.

Please also note that any duty and taxes incurred in the country of destination are the responsibility of the customer.

Delivery prices

DestinationEstimated delivery timeCharge
UK Allow 2-3 working days £6.00
R.O.I Allow 3-5 working days £10.00
Europe (EU) Allow 3-7 working days £15.00
International (non EU) Allow 5-10 working days £22.00

Online return policy

We are glad to exchange any full price, unworn, unwashed merchandise within 10 days of receipt of you receiving the goods. Before you return something you must notify us within 48 hours of receiving an item and obtain a Return authorization code by emailing us at info@jaggynettle.com

Please include your original receipt in the returned parcel. You must write your return authorisation code on the receipt. Any returned items that are not accompanied by an official Return Authorisation Code will not be accepted. All items returned for an exchange or refund must be unworn and have any original tags or packaging. After 10 days, all sales are FINAL. No price adjustments. Thanks for understanding.

You are responsible for any return shipping costs. Jaggy Nettle is not responsible for return shipping costs nor duty reimbursement in the case of international purchases.

Returns should be addressed to:

Jaggy Nettle Customer Services

38 West High Street

Lauder

Berwickshire

Scotland

TD2 6TE
UK

We will process your return as soon as possible but please allow up to 14 days for your refund to be processed and up to two billing cycles for the return to appear on your credit card statement.

We have the right to deny refunds if the merchandise returned does not meet our return policy requirements.

 

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